Commercial Passenger Vehicle forums

Introduction

The Northern Territory Government has established regional working groups to help facilitate ongoing improvements to the delivery of commercial passenger vehicle (CPV) services.

While the main focus of these groups is on the operational needs of transport users and operators, outcomes from these groups provide valuable input into the policy making process.

The working groups have been established under the NT law, with the Department of Infrastructure, Planning and Logistics providing ongoing secretariat support.

The three forums include the:

  • Central Australian CPV forum
  • Top End CPV forum
  • Accessible Point to Point Transport working group.

Central Australian Commercial Passenger Vehicle Forum

The Central Australian Commercial Passenger Vehicle Advisory Committee assists industry groups with coordinating the commercial passenger vehicle transport task in the central and southern regions of the Northern Territory.

Terms of reference

The Central Australian Commercial Passenger Vehicle (CPV) Forum is established by the Director of Commercial Passenger (Road) Transport (the Director) under section 5(2) of the Commercial Passenger (Road) Transport Act. The Director determines Forum membership and how it is to operate.

Forum Functions and Objectives

The functions and objectives of the Forum are to:

  1. develop and promote cooperation between the various sectors of the CPV industry to improve and provide quality customer service;
  2. resolve within the limits of the law all the matters it can relating to the day to day operation of CPVs in its region;
  3. provide advice to the Director on matters that it cannot resolve; and
  4. refer strategic matters to the Director for consideration.

Culture of the Forums

In carrying out its functions, the Forum is guided by the principles of:

  1. serving the transport needs of the community;
  2. providing a safe and reliable transport service;
  3. meeting transport needs at times of peak demand; and
  4. providing quality customer service at all times.

Forum Operation

Membership

The Central Australian CPV Forum covers the Alice Springs, Yulara and Tennant Creek regions. Forum members may be comprised of representatives from the:

  • taxi industry;
  • minibus industry;
  • private hire and limousine industry;
  • motor omnibus industry;
  • hospitality and retailers sector;
  • tourism sector;
  • city and/or regional council;
  • industry training providers; and
  • Consumer/passenger advocate
  • Disability Advocacy services
  • Northern Territory Government

The Director (and any representative) is considered to be a non-voting member and cannot be elected as Chairperson or Deputy Chairperson.

Other key stakeholders will be invited as required, which may include representatives from the senior and youth sectors.

The Forum may either:

  • elect a member to be Chairperson and Deputy Chairperson for a specified period, or
  • rotate the Chairperson role – where the Forum opts to rotate the role of Chairperson,  the Forum shall elect the Chairperson and Deputy Chairperson at the preceding meeting.

Procedure

At a meeting of the Forum:

  1. three (voting) members form a quorum;
  2. the Chairperson or, if he or she is not present, the Deputy Chairperson, will preside;
  3. all questions will be decided by a majority of the votes of the members present; and
  4. the Chairperson or, if he or she is not present, the Deputy Chairperson, has a deliberative vote and, in the event of an equality of votes, also has a casting vote.

Meetings

The Forum will meet regularly, at a time determined by the Chairperson and notified to the members, but not less than four times per year.

Secretariat Services

The Director is responsible for ensuring a representative is, or representatives are, available to carry out secretariat functions for the Forum, including preparation of the agenda and meeting minutes.

Remuneration

Forum members will not be remunerated for meetings or functions carried out in their capacity as members.

Meeting Minutes

2017

2016

2015 and Previous

Members

Please contact your industry representative if you would like any issue raised or would like to provide feedback.

Name Stakeholder groupEmail
Noeline Laurie Disability Advocacy Services manager@das.org.au
Jason O'Brien Chairperson   v8tinster69@bigpond.com
Wayne Thompson Tourism Representative wthompson@austransit.com.au
Rodney Virgin Minibus Representative nintiwirri@bigpond.com
Kevin Everrett Alice Springs Town Council KEverett@astc.nt.gov.au
May Taylor Department of Infrastructure, Planning and Logistics may.taylor@nt.gov.au
Gary Carter Eagle Training Services gary@eagletraining.com.au
Parmvir Singh 13 CABS alice.13cabs@hotmail.com
Collin Dawson Alice Springs Taxis asptaxis@bigpond.net.au
Ray Loechel Australian Hotel Association rloechel@gapviewhotel.com.au
Paul Alekna A&P Private Hire Cars bookings@anphire.com
Jaspreet Grewal Alice Taxis Association alicetaxisassociation@yahoo.com
Stephen PatulloNT Taxi Council RepresentativeStephen.patullo@outlook.com

Top End CPV forum

The Top End Commercial Passenger Vehicle (CPV) Forum was established to assist local industry with ensuring the transport needs of the travelling public are delivered in an efficient way.

The forum also provides greater opportunities for stakeholder cooperation and assists the Director with more informed decision making.

Meeting minutes

Terms of reference

The Top End Commercial Passenger Vehicle (CPV) Forum is established by the Director of Commercial Passenger (Road) Transport (the Director) under section 5(2) of the Commercial Passenger (Road) Transport Act. The Director determines Forum membership and how it is to operate.

Forum Functions and Objectives

The functions and objectives of the Forum are to:

  1. develop and promote cooperation between the various sectors of the CPV industry to improve and provide quality customer service;
  2. resolve within the limits of the law all the matters it can relating to the day to day operation of CPVs in its region;
  3. provide advice to the Director on matters that it cannot resolve; and
  4. refer strategic matters to the Director for consideration.

Culture of the Forums

In carrying out its functions, the Forum is guided by the principles of:

  1. serving the transport needs of the community;
  2. providing a safe and reliable transport service;
  3. meeting transport needs at times of peak demand; and
  4. providing quality customer service at all times.

Forum Operation

Membership

The Top End CPV Forum covers the Darwin, Katherine and Nhulunbuy regions. Forum members may be comprised of representatives from the:

  • taxi industry;
  • minibus industry;
  • private hire and limousine industry;
  • motor omnibus industry;
  • hospitality and retailers sector;
  • tourism sector;
  • city and/or regional council;
  • industry training providers; and
  • Northern Territory Government

The Director (and any representative) is considered to be a non-voting member and cannot be elected as Chairperson or Deputy Chairperson.

Other key stakeholders will be invited as required, which may include representatives from the disability, senior and youth sectors.

The Forum may either:

  • elect a member to be Chairperson and Deputy Chairperson for a specified period, or
  • rotate the Chairperson role – where the Forum opts to rotate the role of Chairperson,  the Forum shall elect the Chairperson and Deputy Chairperson at the preceding meeting.

Procedure

At a meeting of the Forum:

  1. three (voting) members form a quorum;
  2. the Chairperson or, if he or she is not present, the Deputy Chairperson, will preside;
  3. all questions will be decided by a majority of the votes of the members present; and
  4. the Chairperson or, if he or she is not present, the Deputy Chairperson, has a deliberative vote and, in the event of an equality of votes, also has a casting vote.

Meetings

The Forum will meet regularly, at a time determined by the Chairperson and notified to the members, but not less than four times per year.

Secretariat Services

The Director is responsible for ensuring a representative is, or representatives are, available to carry out secretariat functions for the Forum, including preparation of the agenda and meeting minutes.

Remuneration

Forum members will not be remunerated for meetings or functions carried out in their capacity as members.

Members

Position

Interest

Name

Surname

Company name

Contact details

CHAIR

Rotating Position

-

-

General Enquiries please contact Commercial Passenger Vehicles

cpv.admin@nt.gov.au

08 8924 7580

MEMBER

Consumers Local Government

Pete

HEFFERNAN

The City of Darwin

Civil Engineering Officer

P.Heffernan@darwin.nt.gov.au

MEMBER

Business – Tourism

Glen

HINGLEY

Top End Tourism

General Manager

gm@tourismtopend.com.au

MEMBER

NT Airports

Shane

DE WIT

NT Airports Pty Ltd

Director Commercial

shane.dewit@ntairports.com.au

MEMBER

NT Airports

Rebecca

BENTLEY

NT Airports Pty Ltd

rebecca.bentley@ntairports.com.au

MEMBER

Australian Hotels Association NT

Des

CROWE

Australian Hotels Association NT (AHANT)

des@hospitalitynt.com.au

MEMBER

Australian Hotels Association NT

Sarah

ANDREWS

Australian Hotels Association NT (AHANT)

Government & Public Relations

sarah@hospitalitynt.com.au

MEMBER

CPV Industry – Taxi

Ali

RKEIN

Taxi Council NT

ali99rkein@hotmail.com

MEMBER

CPV Industry – Taxi

Melina

PACHOS

City Radio Taxis Pty Ltd

Manager

admin@bluetaxi.com.au

MEMBER

CPV Industry – Taxi

Sam

ABOLGHASEMI

Katherine Taxis

Manager

katherinetaxis@hotmail.com

MEMBER

CPV Industry – Taxi

Kais

ALSELAWI

Gove Transport Pty Ltd

Director

govetaxi13100@hotmail.com

MEMBER

CPV Industry – Minibus

Bill

PIANTONI

People Movers NT / Metro Mini Bus

Director

bill@metrominibus.com.au

MEMBER

CPV Industry – Motor Omnibus

Glen

MURRAY

Territory Transit

gdmurray@territorytransit.com.au

MEMBER

CPV Industry – Motor Omnibus

(Route Services)

David

HANNON

Buslink

Transport Services Manager

david.hannon@buslink.com.au

MEMBER

CPV Industry – Motor Omnibus

(Route Services)

Ross

ROBERTSON

Buslink

ross.robertson@buslink.com.au

MEMBER

CPV Industry - Private Hire Car and Limousine

Ron

FLEMING

Private Hire Car/ Limousine Owner/ Operator and Driver

admin@redcarpettransport.com


Accessible Point to Point Transport Working Group

The Accessible Point to Point Transport Working Group has been established to examine, and to make recommendations on ways to improve, point to point transport services delivered to persons travelling in wheelchairs.

The forum also provides greater opportunities for stakeholder cooperation and assists the Director with more informed decision making.

Meeting minutes

Terms of reference

The Accessible Point to Point Transport Working Group is established by the Director of Commercial Passenger (Road) Transport under section 5(2) of the Commercial Passenger (Road) Transport Act.

Functions and Objectives

The functions and objectives of the Forum are to:

  1. Develop and promote cooperation between the consumer, the Point to Point industry and government with the aim of ensuring the highest level of customer service is provided to users of accessible Point to Point transport services.
  2. Resolve within the limits of the law all the matters it can relating to the day to day operation and delivery of accessible Point to Point transport services. Accessible Point to Point transport services include any taxi, minibus, private hire car and rideshare vehicle which is capable of conveying a minimum of one passenger seated in a mobility device.
  3. Provide advice to the Director of Commercial Passenger (Road) Transport on matters relating to the operation of accessible Point to Point transport services.

Culture

In carrying out its functions, the group shall be guided by the principles of:

  1. meeting the needs of users of accessible Point to Point transport services;
  2. considering the needs of operators and drivers of accessible Point to Point transport services;
  3. serving the needs of persons reliant on a mobility device with consideration to the broader community; and
  4. enabling the delivery of quality transport services and options to customers having a disability.

Structure and Membership

  1. The Director shall invite relevant stakeholders to participate in the Accessible Point to Point Transport Services Working Group which will comprise of, as a minimum, one representative from the following areas:
    1. users of accessible point to point transport;

      The Director shall invite additional persons to participate in the Working Group as and when required, either as a full member or guest.

    2. disability advocacy organisations; and
    3. the point to point transport industry.
    4. A representative of the Department of Infrastructure, Planning and Logistics will act as Chair and the Department will provide secretariat services to the group. The Chair will nominate a Deputy Chair.
    5. Members of the group can be drawn from, but not limited to, the Department of Infrastructure, Planning and Logistics, Communication and Dispatch Networks, wheelchair accessible taxi and minibus operators, drivers, users of accessible transport services, consumer representative bodies and other relevant Government agencies.
    6. Members of the group will not be remunerated for meetings or functions carried out in their capacity as a member.

Meeting Procedures

  1. A meeting can only be conducted if there is a quorum. Three members, excluding department representatives, form a quorum. The three members constituting a quorum must comprise of representatives from the following groups:
    1. users of accessible Point to Point transport or disability advocacy organisations; and
    2. the Point to Point industry.
  2. At a meeting:
    1. the Chair or, in the absence of the Chair, the Deputy Chair will preside;
    2. all questions will be decided by a majority of the votes of the members present; and
    3. the Chair or, in the absence of the Chair, the Deputy Chair, has a deliberative vote and, in the event of an equality of votes, also has a casting vote.
  3. The Working Group will meet as and when determined by the Director of Commercial Passenger (Road) Transport, at a time determined by the Chair and notified to the members. However, without limiting the above, the group is expected to hold a minimum of one meeting every three months.

Secretariat Services

The Director of Commercial Passenger (Road) Transport is responsible for ensuring that a person is available to carry out secretariat services for the group, including the recording of meeting minutes.

Remuneration

Forum members will not be remunerated for meetings or functions carried out in their capacity as members.

Members

MemberCompany Job TitleRepresentingEmail
Karen Stewart   Alice Springs consumer Consumers karenstewart69@bigpond.com
Sue Shearer Council of the Ageing (COTA) NT Chief Executive Officer Service users ceo@cotant.org.au
Michelle McColm Somerville Community Services Manager Disability Services Disability Advocacy michellem@somerville.org.au
Robyn Burridge Integrated Disability Action Inc. Volunteer/Advocate Consumers and the Disability Sector robfab@westnet.com.au
Valerie Dearman Disability Advocacy Service CEO Service Users ceo@das.org.au
Helen Egan National Disability Services Acting State Manager, NT Service users helen.egan@nds.org.au
Hira Samy Alice Springs Taxis Operator Industry malelehira@gmail.com
Colin Dawson Alice Springs Taxis Manager Network asptaxis@bigpond.net.au
Melina Pachos Blue Taxi Company (Darwin) Operations Manager Network accounts@bluetaxi.com.au
Bill Piantoni Metro Minibus (Darwin) Managing Director Network cpv.admin@nt.gov.au
Georgina Bracken Tennant Creek Transport Operations Manager Network coordinator@tennantcreektransport.org
Imran Nadeem Darwin Radio Taxi Manager Network darwin.drt@westnet.com.au
Kais Alselawi Gove Transport Operations Manager Network govetaxi131008@hotmail.com
Sam Abolghasemi Katherine Taxi Operations Manager Network katherinetaxis@hotmail.com
Fred Franklin Blue Taxi Company (Darwin) Industry Representative Drivers fred-franklin@hotmail.com
Samantha Livesley Office of Disability Senior Director Government samantha.livesley@nt.gov.au
Traci Keys Department of Attorney General and Justice Director - Anti-discrimination Commission Services Users  
Erin Ingham Office of Disability Deputy Director Government erin.ingham@nt.gov.au
Bernie Ingram Department of Infrastructure, Planning and Logistics Director Passenger Transport Government bernie.ingram@nt.gov.au
Greg Turner Department of Infrastructure, Planning and Logistics Manager Commercial Passenger Vehicles Government greg.turner@nt.gov.au
May Taylor Transport & Civil Services, Alice Springs Regional Director Government may.taylor@nt.gov.au
Simon Gillam Department of Infrastructure, Planning and Logistics Senior Commercial Compliance Officer Government simon.gillam@nt.gov.au
Taunya Miller Department of Infrastructure, Planning and Logistics Secretariat Government taunya.miller@nt.gov.au

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